At Bellovas, we're dedicated to delivering your order quickly, safely, and efficiently. Please review the shipping information below before completing your purchase.

Order Preparation

After your payment is confirmed, orders are typically prepared and shipped within 1–3 business days.

Please keep in mind:

• Orders are processed from Monday through Friday.
• We do not process or dispatch orders on weekends or public holidays.
• Processing may take a little longer during major sales events, holidays, or periods of unusually high demand.

Shipping Services

Standard Shipping

• Order Value: $0.00 – $49.99
• Shipping Fee: $10.00

Free Standard Shipping

• Orders of $50.00 or More
• FREE

Expedited Shipping

• Order Value: $0.00 – $99.99
• Shipping Fee: $18.00

Free Expedited Shipping

• Orders of $100.00 or More
• FREE

Delivery Estimates

Estimated delivery times begin once your package has been handed over to the shipping carrier.

United States

• Standard Shipping: 5–10 Business Days
• Expedited Shipping: 3–7 Business Days

International Orders

• Estimated Delivery: 7–15 Business Days

Delivery estimates are provided for reference only. Unexpected delays caused by weather, customs clearance, carrier operations, or other factors beyond our control may occasionally occur.

Shipment Tracking

When your order ships, you'll receive an email containing your tracking number.

Tracking information usually becomes available within 24–48 hours after the package has been scanned by the carrier.

Delivery Guidelines

To help ensure successful delivery, please note:

• We currently do not deliver to APO, FPO, or DPO military addresses.
• Shipping details cannot be modified once an order enters fulfillment.
• Customers are responsible for providing a complete and accurate shipping address.
• Bellovas cannot be held responsible for delays or unsuccessful deliveries caused by incorrect address information.

Lost or Damaged Deliveries

If your shipment is lost or arrives with visible damage, please contact us as soon as possible.

To assist with your claim, please include:

• Your order number
• Photos of the product (if damaged)
• Photos of the shipping carton and shipping label

We'll work with the shipping provider to investigate and help resolve the issue promptly.

Customs & Duties

For international shipments, customs duties, taxes, or import fees may apply depending on your country's regulations.

These charges are determined by local customs authorities and are the responsibility of the customer.

Business Address Notice

The address below is used for business correspondence only and is not our return processing center.

Please do not send returned merchandise to this address. Contact our Customer Support Team first to receive return authorization and the correct return address.

Contact Information

Bellovas

Email:
vip@bellovas.com

Business Address:
124 Green Meadow Dr
Portsmouth, VA 23701
United States

Business Address Only – Not a Return Address

If you have any questions regarding shipping or delivery, please contact vip@bellovas.com. Our support team will respond within 24–48 business hours and will be happy to assist you.